ورود / ثبت نام  تعیین سطح آنلاین

Frequently Asked Questions

In this section, we've answered the most common questions about our courses, registration process, payment methods, and support services.

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General

Basic information about ICAD

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Courses

Course details and levels

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Registration

How to register and enroll

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Payment

Payment methods and policies

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Support

Technical and academic support

General Information

What is ICAD Language Institute?

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ICAD Language Institute is a premier language education center offering comprehensive courses in multiple languages including English, German, French, Spanish, Italian, Chinese, Russian, and Turkish. We provide both in-person and online learning options.

Where are your branches located?

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We have multiple branches in Tehran including locations in Yousefabad, Tajrish, and Shahrak Gharb. All branches are easily accessible and equipped with modern facilities.

Courses & Programs

What language courses do you offer?

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We offer comprehensive courses in: English, German, French, Spanish, Italian, Chinese, Russian, and Turkish. Each language program includes multiple levels from beginner to advanced.

How long does each course level take?

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Each course level typically takes 2-3 months to complete, depending on the intensity of the program. We offer both regular and intensive courses to suit different learning paces.

Registration Process

How do I register for a course?

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You can register through our online portal, visit any of our branches in person, or contact our registration specialists via phone. We'll guide you through the level assessment and enrollment process.

Is there a level assessment test?

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Yes, all new students take a comprehensive level assessment test to ensure they are placed in the appropriate class. The assessment includes both written and speaking components.

Payment & Fees

What payment methods do you accept?

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We accept various payment methods including cash, bank transfer, and online payments. Installment plans are also available for most courses.

Is there a refund policy?

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Yes, we have a flexible refund policy. Refund requests are processed according to our terms and conditions, which vary based on the timing of the request and course progress.

Support & Services

What support do you offer to students?

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We provide comprehensive support including academic counseling, technical support for online classes, progress tracking, and additional practice materials. Our support team is available during business hours.

How can I contact support?

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You can reach our support team by phone at +982188551385, through our online portal, or by visiting any of our branches. We typically respond within 24 hours.

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